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Corporate Social Media Summit New York

Date : 15 - 16 Jun 2017
Location : New York, United States
Category : Telecoms & Media

Returning for its 8th year, #CSMNY gives you a unique opportunity to learn from, and network with, senior leaders from the biggest brands in the world. Join over 400+ corporate peers to discuss the pillars of social success in 2017, including:

  • PERSONALIZATION: Move from brand engagement to brand affinity through tailored, value driven customer experiences on social:
  • INTEGRATION: Shape your social infrastructure around your customer’s journey, fostering internal collaboration, agility & consistency:
  • SCALABILITY: Develop the business case to grow your social team, as well as the strategy to maintain consistency when it comes to quality
  • CUSTOMER UNDERSTANDING: Surface and distribute actionable customer insights from your data, for more informed decision making... across every department:
  • CAPTIVATION: Keep your audience hooked through meaningful messaging and campaigns, across a multitude of channels, for truly sustainable engagement:

New for 2017:
  • MORE CASE STUDIES – DEPTH AND INSIGHT: Following popular demand, we have more case-studies than ever before, including Adidas, Unilever, Audi, Lego, Intel, Starwood Hotels, Dell and more! Hear the best social success stories of 2017… from concept to completion!
  • NEW INTERACTIVE FORMATS: Do not expect to come and just sit back and listen. With more roundtable and scenario-based sessions than ever before, we’ll ensure your key challenges are tackled, and solutions discussed, in an open and interactive environment
  • THE CSM MENTOR PROGRAM: A unique opportunity to be paired with one of our leading corporate speakers, prior to the event, who will analyse your social strategy and offer practical advice. In short, personalized learning opportunities don’t get much better!
  • BRAND NEW TRACKS: Whether your focus is social media marketing, or social care, upcoming platform innovations or B2B specific challenges, CSMNY’s unique tracked approach allows you to tailor your 2 days to your specific priorities
  • 5 CONFERENCE PILLARS: You asked for context and the complete picture when it comes to a conference agenda. #CSMNY will equip you for your customers’ entire social journey, allowing you to fully integrate, innovate, engage, analyze and retain your customers on social.
  • THE CSM AWARDS 2017: On the eve of the first day of #CSMNY, the leading lights in corporate social media gather for an evening of awards and networking to honor social media success in 2017!
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Marriott Brooklyn Bridge
333 Adams St, Brooklyn, NY 11201
New York, United States



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