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Omni-Channel Conference

Omni-Channel Conference

Date : 28 - 29 Sep 2017
Location : London, United Kingdom
Category : General Business

25+ Speakers • 10+ Hours of Content • 6+ Hours of Networking

More and more consumers expect free delivery. They want it now. They demand a choice of delivery and collection options. And free returns. But is this what your customers want?

Download the agendaIncreasing and seemingly insatiable demands are being fuelled by events like Black Friday and there is a danger that high profile casualties the industry has already seen could be just the tip of the iceberg.

Consumer insight is crucial to this, with the need to cut through hype and really understand what customers want – but that is easier said than done.

Senior figures from retail and beyond will gather for the annual Omni-Channel Conference on 28th and 29th September 2016 in central London, UK, to discuss the issues key to the future of the industry.
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Central London Hotel Venue
Central London Hotel Venue
London, United Kingdom